Privacy Policy
Last Updated: March 29, 2025
At Wordclaim, we’re committed to being transparent about how we collect, use, and share your information. This Privacy Policy outlines our practices regarding your data when you use our website, mobile application, and related services (collectively, the "Service"). By using Wordclaim, you agree to these terms. Please take a moment to read this policy carefully to understand our approach to your information.
1. Information We Collect
We gather different types of information to run, improve, and personalize the Service:
- Personal Information: When you create an account, you provide details like your name, email address, and payment information.
- User-Generated Content: This includes any text, images, videos, or other materials you upload, post, or share on Wordclaim ("Content").
- Usage Data: We collect details about how you use the Service, such as your IP address, browser type, device information, and navigation patterns.
- Tracking Data: We use cookies, third-party tools (e.g., Google Analytics), screen recordings, heat maps, and similar technologies to monitor your activity on the Service.
2. How We Use Your Information
We use your information to deliver, enhance, and promote the Service in the following ways:
- Service Operation: Your personal information and Content enable us to provide and maintain the Service.
- Public Display: All Content you post is public by default and may be viewed, shared, or used by anyone.
- Machine Learning and AI: We use your Content and usage data to train machine learning models, develop new features, and refine our algorithms. Typically, this data is anonymized or aggregated, but identifiable information may be used when necessary for specific purposes.
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Behavioral Analysis: We track your interactions—such as clicks, page views, and screen recordings—to analyze how you use the Service and improve it. This includes:
- Heat maps to see where users engage most;
- Screen recordings to study navigation patterns.
- Marketing: We may send you emails, newsletters, or other messages about Wordclaim. You can opt out anytime (see Section 6).
- Broad Usage Rights: We may use your Content and data however we see fit to support the Service, including displaying it publicly, analyzing it, or repurposing it for our needs.
- Legal Purposes: We may use your information to comply with legal obligations, protect our rights, or respond to legal requests.
3. User-Generated Content
- Public by Default: Everything you post on Wordclaim is publicly accessible. There are no private posting options—your Content is available for anyone to see, share, or use.
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License to Wordclaim: By posting Content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, display, perform, modify, and analyze it for any purpose tied to the Service, such as:
- Training machine learning models;
- Archiving and backups;
- Promotional activities.
- Content After Non-Payment: If your account is terminated due to non-payment, we may retain your Content for internal purposes (e.g., machine learning, archival), but it won’t be displayed publicly unless the Claimed Words are reassigned to another user.
4. Tracking User Behavior
We use advanced tools to monitor how you interact with Wordclaim, including:
- Cookies: To remember your preferences and track activity.
- IP Addresses: To determine your general location and device type.
- Third-Party Tracking Services: Like Google Analytics, to analyze usage trends and enhance functionality.
- Screen Recordings and Heat Maps: To record navigation patterns and visualize user engagement for optimization.
You can adjust your browser settings to limit some tracking (e.g., cookies), though this might affect your experience. We aim to be open about our tracking—feel free to reach out at support@wordcla.im for details.
5. Sharing Your Information
We share your information in these situations:
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Third-Party Services: We partner with providers to support the Service, such as:
- Payment processors (e.g., Stripe, PayPal);
- Analytics tools (e.g., Google Analytics);
- Marketing platforms (e.g., Mailchimp);
- Machine learning and AI services.
These partners access your data only for Wordclaim’s purposes and must safeguard it.
- Legal Requirements: We may share your information if required by law or to protect our rights, safety, or property, or that of others.
- Business Transitions: If Wordclaim undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity.
Key Assurance: We will never sell your personal information to data brokers or third parties for their own use. Sharing is strictly for Wordclaim’s operational needs.
6. Email Marketing and Messaging
We may send you promotional emails, newsletters, or updates about Wordclaim. To opt out, you can:
- Click the "unsubscribe" link in any email.
- Update your preferences in your account settings.
- Contact us at support@wordcla.im.
7. Data Security
We use reasonable measures to protect your information from unauthorized access or misuse. However, no online platform can promise absolute security, and we’re not liable for breaches beyond our control.
8. Your Rights
Depending on your location, you may have rights like:
- Accessing, correcting, or deleting your personal information.
- Objecting to specific uses of your data.
- Requesting your data in a portable format.
To exercise these rights, email us at support@wordcla.im. We’ll respond per applicable laws.
9. Children’s Privacy
Wordclaim isn’t intended for users under 18. We don’t knowingly collect data from children under 18 and will delete it if discovered. Users under 18 may not use the Service.
10. International Data Transfers
Wordclaim is based in the United States, and your data may be processed here under U.S. laws. If you’re outside the U.S., note that data protection laws may differ from your country’s. By using Wordclaim, you consent to your data being transferred to and processed in the U.S. per this policy.
11. Changes to This Policy
We may update this Privacy Policy as needed. Changes will be posted on the Service, and your continued use afterward signals your acceptance of the new terms.
12. Contact Us
Have questions or requests about this Privacy Policy? Contact us at support@wordcla.im.
Summary for Users
- Everything’s Public: All Content you post is visible to everyone.
- We Use Your Data Fully: Your Content and activity may be used to train AI, improve Wordclaim, or for any purpose we choose, under applicable law.
- Tracking: We monitor your actions with cookies, IP addresses, screen recordings, and more.
- Marketing: You’ll get emails from us, but you can unsubscribe.
- Data Sharing: We share with third-party services for our needs, not for sale to data brokers.